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FAQs

 
  1. Was Captain Morgan a real person? If so, where can I get more information?
  2. What's the secret formula?
  3. How do I store my Captain Morgan Original Spiced and how long can I keep it?
  4. Do you have a recipe book for Captain Morgan Rum?
  5. I have an awesome recipe using Captain Morgan. How can I submit it?
  6. Can all products be shipped internationally?
  7. I'm having technical problems on your website, can you help?
  8. Can I get a job with the Captain?
  9. Where can I find Captain Morgan rum products for purchase?
  10. What products are available where I live?
  11. How do I contact Captain Morgan?
  12. Where can I find more information about your company?

1. Was Captain Morgan a real person? If so, where can I get more information?

Captain Henry Morgan certainly was a real person, a larger than life personality full of the adventure and spice our brand embodies. For more information, see the About Captain Morgan section of this site.

2. What's the secret formula?

Only our Master Blenders know what creates the unique flavour of all the products in the Captain Morgan family - and their lips are sealed! All we can tell you is that rum differs from other spirits because it is distilled from sugar cane, and the combination of type of yeast employed for fermentation, distillation method, aging conditions, and blending determines the characteristic flavour of rum.

3. How do I store my Captain Morgan Original Spiced and how long can I keep it?

All the rums in the Captain Morgan family are ready to drink when we bottle them, and your bottle should be stored in a cool, dry, consistent environment. If you like, you can refrigerate your Captain Morgan but it's not necessary.

4. Do you have a recipe book for Captain Morgan Rum?

We don't have a book but you will find dozens of great Captain Morgan cocktails either in the Recipes section of the site or at thebar.com.

5. I have an awesome recipe using Captain Morgan. How can I submit it?

Send your suggestion to captainmorgan@consumer-care.net. We update our recipe database regularly, and if our expert mixologists feel that your suggestion ranks with the best of The Captain's cocktail concoctions, then we may add it (subject to Terms and Conditions)!

Alternatively, become a fan on www.facebook.com/captainmorgan and post your recipe on The Captain’s page. That way the rest of the crew can let you know what they think of it and maybe share some other recipes too.

6. Can all products be shipped internationally?

Unfortunately, we cannot ship internationally at this time. We may be able to ship certain products to our international customers in the future, so please check back to this page periodically.

7. I'm having technical problems on your website, can you help?

Contact us at captainmorgan@consumer-care.net. Be sure to include the following information so we can look into the problem:

  • URL address of the page you were experiencing the problems on (http://www...)
  • Browser you used (Internet Explorer, Netscape, etc.)
  • Connection (and speed) you used (dial-up, cable, DSL, your internet provider)
  • What happened when you tried to access the page
  • Operating system you used (MAC or PC)

8. Can I get a job with the Captain?

Can I get a job with the Captain?

We do not solicit employment candidates through this web site. If you are interested in careers at Diageo please visit www.diageo-careers.com.

9. Where can I find Captain Morgan rum products for purchase?

You can find Captain Morgan at your local liquor/convenience store. You can also send a gift of Captain Morgan to your favourite crew members through one of the many online spirits retailers that specialize in shipping Captain Morgan to that special someone, or by going to a website that specializes in delivery with a customized gift message for your Captain Morgan gift (void where prohibited).

10. What products are available where I live?

  • Captain Morgan ® Original Spiced Gold - available worldwide
  • Captain Morgan ® Parrot Bay ® Coconut - available in USA and Canada, Captain Morgan ® Parrot Bay ® Mango , Captain Morgan ® Parrot Bay ® Pineapple , Captain Morgan ® Parrot Bay ® Passion Fruit , Captain Morgan ® Parrot Bay ® Key lime, Captain Morgan ® Parrot Bay Strawberry, Captain Morgan ® Parrot Bay Orange – available in USA
  • Captain Morgan ® Black Rum - available in Great Britain, Germany, South Africa and worldwide
  • Captain Morgan ® Dark DeLuxe - available in Canada
  • Captain Morgan ® White Rum - available in Canada
  • Captain Morgan ® Gold Rum - available in Canada
  • Captain Morgan ® 100 Proof Spiced Rum – available in USA and Canada
  • Captain Morgan ® Long Island Ice Tea – available in USA
  • Captain Morgan ® Lime Bite – available in USA Captain Morgan ® Silver Spiced Rum –available in USA
  • Captain Morgan ® Silver Spiced Rum –available in USA
  • Captain Morgan ® Private Stock – available in USA
  • Captain Morgan ® Tattoo – available in USA

For more information about these brands, check out Our Products section of this site.

11. How do I contact Captain Morgan?

You can contact The Captain in the following ways: By email at: captainmorgan@consumer-care.net By mail at: Captain Morgan Rum Company, Lakeside Drive, Park Royal, London NW10 7HQ, United Kingdom Or become a fan of the Captain on Facebook - www.facebook.com/CaptainMorgan to stay up to date with his latest adventures.

12. Where can I find more information about your company?

Captain Morgan Original Spiced Rum Brand is owned by the Captain Morgan Rum Co. Detailed information about the company is available at www.diageo.com.